FAQ's

FAQ's 

Shipping
Doors
Hardware

General

Shipping 

Where do you ship? 
We ship both our doors and hardware Australia wide. 

What are the shipping costs?
We have 2 flat rates for shipping: 
Hardware only: $29.99
Doors and Hardware: $89.99
 

Doors 

What are your doors made from? 
Our Z brace, X brace and British Brace Doors are made from MDf. We choose this over pine as it is a more stable material and provides before soundproofing than pine. 

Our panel doors are made from a particle board core with a white oak veneer finish.

Do your doors come ready to hang?
Our Z brace, X brace and British Brace Doors come painted white and ready to hang.

The panel door come raw ready to be oiled, stained or varnished.

Do you produce custom doors? 
Wooden Doors.

If you are purchasing 3 or more doors we can usually work with you meet your requirements. 

Steel Doors. 
Yes we can produce custom doors to your specifications?
 

Hardware 

Do you offer by-pass systems? 

Yes we offer by-pass systems for our black powdercoated systems. These are a special order product. Please contact us for a price.

What track lengths do you offer?
Our standard tracks come in 2m and 2.5m and are available in multiples of these up to 20m. We can also produce custom tracks to meet your requirements. Please contact us for a price. 

How much weight can the tracks hold?
All our hardware can hold between 100-120kg. Further information on this can be found under the specifications tab on each product page. 
 

General

Where are you based? 
We are based in Melbourne. Our products can be viewed at the Home Ideas Centre in Oakleigh East and orders can be picked up from our warehouse in Rowville. 

Do you provide an installation service? 
We don't have our own installers but if you are based in Melbourne we can recommend the following installers: 

Do you do measure and quotes?
We don't offer an in-home measure and quote service but we do offer guidelines on how to measure up your space for your barn door. 

Where are your products made?
Our products have been carefully produced by our partners in China.